Frequently Asked Questions

Absolutely! If you need more collateral items than what’s included in the packages just let us know in our initial consultation. We will customize your package to your needs. See the collaterals available at this page.

Absolutely. Once the site is complete, you’ll be handed full administrative access to add, change, and remove anything you need to, with no need to pay for additional services unless you desire to.

No. You are not required to purchase a collateral add-on pack when you choose to get an identity kit. We use a Build-Your-Own model that allows you to customize your identity kit to your needs specifically.

Typically, a pre-made identity kit package can take about 1 week from start to finish; an essential identity kit package can take about 1-2 weeks from start to finish; and a signature identity kit package can take about 2+ weeks from start to finish. Additionally, collateral packs and other add-ons can add up to 2 weeks. Of course, the timeline does depend a lot on how prepared you are and how quickly you are able to respond at each stage with feedback. ** Please Note: All times are estimates, based on a typical timeline, and the client completes all necessary steps in a timely fashion.**

Yes, we do! When you bundle multiple services into one project, you will receive a discounted price. Mention this in your project brief and we will discuss the details.

Additional collateral items include:

• Business cards
• Correspondence (letterhead & envelope design)
• Literature (internal company documentation)
• Brochures
• Print ads
• Store display & signage
• Direct mail
• Newsletter
• Packaging labels
• Merchandise (t-shirts, stickers, pens, etc)
• and more upon request

Absolutely. Many of our clients are not local, so we’re adept at managing projects long distance. Using our project management system, Asana, and Client Portal system, we’ll send proofs and project updates. We can also talk on the phone, share our screens (or our faces) on video chat.

Branding has many different definitions depending on which agency or marketing firm you speak with. At Brand & Press, we believe that your brand is everything you place online and offline that represents your business and the average person’s perception of it. Read more in this post.

Absolutely. All of our websites are built using WordPress, and once complete, you’ll have full access to edit every element of the site.

All of our web design packages include training sessions after the website has gone live.

All of our new website builds are mobile responsive as standard. Once we’ve finished the site, we go through a full check on mobile and tablet devices and fix any issues before the site goes live.